Customer Journey Research on the Go… Simple & Fun!
Contextmapp, our research and co-creation platform, enables organisations to collaborate with customers in the innovation process. Through our mobile application, get deeper customer insights, speed up your innovation process, find the perfect fit and deliver increased value to your customers.
Want to know what your users think & do – right in the moment? Contextmapp allows you to discover what people think and feel about your products, services, locations and brand, in real time.
Mobile diary study
Go deeper. Follow your users over time, learn what really matters in their lives, and how your services can best fit their needs. Start understanding the ‘why’.
Create value together with your customers, don’t just research customers as subjects, but collaborate with them in all stages of the design process.
Boost your innovation power
Harness the creativity of your customers
Engage and increase loyalty
Escape the offer anarchy